Terms and Conditions
Effective Date: January 15, 2025
Welcome to Diamond Elite Jewel! These Terms and Conditions (“Terms”) govern your use of our website (diamondelitejewel.com), the purchase of products from our store, and all related services. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read these Terms carefully before making a purchase or using our services.
1. General Information
Diamond Elite Jewel is an online retailer specializing in high-quality jewelry. By accessing this website, you confirm that you are at least 18 years old or visiting under the supervision of a parent or guardian.
These Terms apply to all visitors, users, and customers of our site. If you do not agree with these Terms, you should refrain from using our website.
2. Use of the Website
a. Account Registration
To make a purchase on our website, you may need to create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please contact us immediately.
b. User Conduct
You agree not to engage in any activities that may:
- Violate any laws, regulations, or rights of third parties
- Infringe on our intellectual property or the intellectual property of others
- Transmit harmful or illegal content through our website, including viruses, malware, or any other harmful code
- Disrupt the website or interfere with its proper functioning
You agree to use the website only for personal, non-commercial purposes unless otherwise stated.
3. Product Information and Availability
We strive to provide accurate and detailed product descriptions, including prices, images, and availability. However, we do not guarantee that the descriptions are always complete, accurate, or error-free.
We reserve the right to modify or discontinue products without prior notice. In the event that a product is out of stock or unavailable, we will notify you and provide alternatives or process a refund if applicable.
4. Orders and Payments
a. Order Acceptance
When you place an order on our website, you are making an offer to purchase the products in your cart. All orders are subject to our acceptance. We reserve the right to reject or cancel any order for reasons such as product availability, pricing errors, or suspected fraudulent activity. A confirmation email will be sent once your order has been processed and shipped.
b. Payment
We accept various payment methods, including credit and debit cards, PayPal, and Diamond Elite Jewel gift cards. Payment is due at the time of purchase, and your order will not be processed until the payment is successfully completed.
c. Pricing
Prices listed on our website are in US dollars (USD) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. Any promotional offers or discounts are subject to specific terms and conditions and may not be combined unless explicitly stated.
5. Shipping and Delivery
We offer various shipping options, including standard and expedited shipping. Shipping fees are calculated at checkout based on the weight, size, and destination of your order. Delivery times are estimates and may vary depending on factors such as carrier delays, holidays, or weather conditions.
For international orders, customs duties, taxes, and other fees may apply and will be the responsibility of the customer.
6. Returns and Refunds
We offer a 30-day return policy for most products. Please refer to our Refund and Returns Policy for detailed instructions on how to return items, the eligibility criteria, and the process for refunds. Products must be returned in their original condition and packaging, and any returns beyond the 30-day window may be subject to a restocking fee.
Refunds will be issued to the original payment method, and processing times may vary depending on your payment provider.
7. Warranty and Limitations of Liability
We provide a limited warranty on certain products against defects in material and workmanship under normal use. This warranty does not cover damage due to misuse, accidents, or wear and tear. Please refer to the product warranty documentation for specific coverage details.
In no event shall Diamond Elite Jewel be liable for any indirect, incidental, or consequential damages, including but not limited to, lost profits, damages to personal property, or business interruptions. Our liability is limited to the amount paid for the product in question.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and trademarks, is the property of Diamond Elite Jewel and is protected by copyright, trademark, and other intellectual property laws. You are not permitted to use any content from the website for commercial purposes without prior written consent.
9. Privacy and Data Protection
Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy. By using our website and making a purchase, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.
10. Changes to These Terms
Diamond Elite Jewel reserves the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised “Effective Date.” We encourage you to review these Terms regularly to stay informed about any changes.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of California, USA, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved through arbitration in California.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions or need assistance with your order, please contact us at:
- Email: info@diamondelitejewel.com
- Phone: (281) 493-2586
- Address: 4 Ontare Rd, Arcadia, California, 91006
- Website: diamondelitejewel.com
Thank you for choosing Diamond Elite Jewel. We are committed to providing you with a secure and enjoyable shopping experience.
