Payment Policy
Effective Date: January 15, 2025

At Diamond Elite Jewel, we are dedicated to delivering a smooth and secure shopping experience. This Payment Policy outlines the terms and conditions for all payments made through our website. By placing an order with us, you agree to comply with the terms stated below.

1. Accepted Payment Methods

To provide convenience and flexibility, we support the following payment methods:

  • Credit Cards: Major credit cards, including Visa, MasterCard, American Express, and Discover, are accepted.
  • PayPal: Make secure payments using your PayPal account without sharing credit card details.
  • Debit Cards: We accept debit cards bearing the Visa or MasterCard logo.
  • Additional Payment Options: Other secure payment methods may be available at checkout. Please verify that your chosen method is valid and supported.

2. Payment Processing

We ensure all transactions are handled securely and efficiently:

  • Secure Processing: Payments are processed via trusted third-party payment gateways with industry-standard encryption to protect your information.
  • Authorization: By submitting your order, you authorize us to charge your selected payment method for the total purchase amount, including taxes and shipping fees.
  • Payment Confirmation: Once your payment is processed, you will receive an email with your order and payment details, serving as your receipt.

3. Currency and Pricing

  • Currency: All prices are listed in U.S. dollars (USD). Prices may vary based on product, location, or promotions.
  • Sales Tax: Applicable local and state sales taxes will be added to your order and displayed during checkout.
  • Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of your order. These fees will be transparently displayed at checkout.

4. Order Confirmation and Payment Verification

  • Order Confirmation: After placing your order, you’ll receive an email summarizing the items, prices, and estimated shipping details. However, this does not confirm payment processing.
  • Verification Process: For security reasons, we may verify payment information with your bank or payment provider. If additional steps are required, we will contact you promptly.

5. Payment Failures and Issues

  • Failed Transactions: If your payment fails, we will notify you via email or phone. Ensure your account has sufficient funds and that all payment details are accurate.
  • Resolution: Orders will not be processed until payment is successfully completed. You may need to update your payment details or select an alternative method.

6. Cancellations and Modifications

  • Order Cancellations: Once payment is processed, orders cannot be canceled. For modifications, contact us immediately. While we will do our best to accommodate requests, changes are not guaranteed.
  • Refunds: If an order is canceled before processing or shipping, a full refund will be issued. For shipped orders, refer to our Return Policy for instructions.

7. Security and Privacy

Your payment information is handled with the utmost care:

  • Data Encryption: We utilize SSL (Secure Socket Layer) encryption to protect all transactions and sensitive data.
  • Privacy Assurance: Payment information is used exclusively for transaction processing and is not shared with third parties, except as required to fulfill your order. For more details, see our Privacy Policy.

8. International Payments

  • Currency Conversion: For orders outside the U.S., transactions will be processed in USD. Exchange rates and additional fees may apply, as determined by your bank or payment provider.
  • International Methods: We accept international credit cards and PayPal. Note that shipping fees, taxes, and duties are the buyer’s responsibility and are not included in the listed prices.

9. Assistance with Payment Issues

Should you encounter payment difficulties, our customer support team is ready to assist. Contact us promptly to resolve any issues efficiently.

10. Contact Information

For questions, concerns, or assistance with your order, reach out to us:

Thank you for choosing Diamond Elite Jewel. We are committed to delivering a secure, smooth, and delightful shopping experience.