Privacy Policy
Effective Date: January 15, 2025

At Diamond Elite Jewel, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or make a purchase. By interacting with our website or services, you agree to the terms outlined below.

1. Information We Collect

We gather both personal and non-personal information to enhance your experience with us:

a. Personal Information
When you place an order, create an account, or contact us for customer service, we may collect the following:

  • Full name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment details (credit card information, billing address, etc.)
  • Account credentials (username, password)

b. Non-Personal Information
We also collect non-personal data for website improvement:

  • IP address
  • Browser type and version
  • Device details
  • Pages visited on our site
  • Referring URLs and search terms
    This data is used primarily to enhance our website’s functionality and user experience.

2. How We Use Your Information

Your information is used to serve you better, including the following purposes:

  • Order Fulfillment: To process and deliver your orders, including billing, shipping, and customer service.
  • Communication: To send order confirmations, updates, and respond to inquiries.
  • Marketing: To send promotional emails and product updates, if you have subscribed.
  • Website Optimization: To analyze usage and improve the overall functionality and design of our site.
  • Legal Compliance: To meet legal obligations and resolve any disputes.

3. Sharing Your Information

Your privacy is important to us. We do not sell or rent your personal information. However, we may share it in specific circumstances:

a. Trusted Service Providers
We may share your information with third-party vendors who assist us in running our business, such as:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Customer support providers
    These service providers are required to use your data only for the purposes of completing their services and to protect it in accordance with our privacy practices.

b. Legal Obligations
We may disclose your information when required by law, in response to legal inquiries, or to protect our rights.

c. Business Transitions
In the event of a merger, acquisition, or sale, your personal data may be transferred as part of the transaction. We will notify you if such changes occur and update our Privacy Policy accordingly.

4. Data Security

We take the security of your personal information seriously. We utilize encryption technology (SSL) to safeguard sensitive data, such as payment information, during transmission. Additionally, we employ advanced security measures to prevent unauthorized access and protect your data.

While no method of transmission over the internet or electronic storage is entirely secure, we strive to maintain the highest level of protection possible.

5. Cookies and Tracking Technologies

We use cookies and other tracking tools (such as web beacons) to collect information about your browsing activity, which helps improve your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences.

You can adjust your browser settings to control cookie use. However, please note that disabling cookies may impact certain features of our site.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Update: You can view and update your personal information by logging into your account or contacting us.
  • Opt-out of Marketing: If you no longer wish to receive promotional emails, you can opt out by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to applicable legal requirements. Please contact us to initiate this process.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently done so, please contact us to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any changes will be reflected by updating the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your data, please reach out to us:

Email: info@diamondelitejewel.com
Phone: (281) 493-2586
Address: 4 Ontare Rd, Arcadia, California, 91006
Website: diamondelitejewel.com

Thank you for trusting Diamond Elite Jewel. We are dedicated to protecting your privacy and providing you with a secure and exceptional experience.